Build an inside sales department guaranteed to generate more leads, more appointments, and more commissions!

Watch Intro Video Sample Course for FREE!

A proven process for building a profit-generating inside sales department from the ground up

Do you need to build an inside sales department to grow your business but have no idea how to do it?

What if there was a guaranteed way to build a profitable inside sales department?

Wouldn’t you want to learn more?

Even better, what if there was a program that covered every detail of building and managing an inside sales department, from selecting hires to coaching them for long-term success?

Now, thanks to the Certified Inside Sales Agent Manager course, there is. Learn how to build a successful inside sales department from the ground up and avoid the missteps that cause these departments to fail.

This course was crafted to provide agents of all experience levels with the tools needed to succeed. Sign up today and learn from industry experts who will help you every step of the way. If you aren’t able to build an exceptional inside sales department with the information in this course, simply take advantage of Pat’s money-back guarantee.


Full Payment Plan

(Your CISAM purchase includes additional courses at $100 per team member. More info on Team Pricing here​)

Certified ISA Manager

Course description

Your lead generation and conversion rates will soar once you build your business’ ISA department with these proven hiring, training and management strategies.

In this course, you’ll learn who to hire for your ISA department, how to train them, and what you can do to ensure their success from Sam Monreal and Dale Archdekin - two of our industry's leading authorities on building and managing inside sales departments for real estate.

Sam is the founder of Pitchstack - a sales consulting firm that builds sales and inside sales teams for real estate organizations and startups. Previously, he was Director of Sales at the Heyl Group Real Estate Team (which was named to the Inc. 5000 Fastest Growing Companies in America) and a Partner and the VP of Business Development at Rokrbox - an organization handles over 15,000 online real estate leads every single month.

Dale Is the founder of Smart Inside Sales where he helps top real estate agents and companies build and manage successful inside sales teams and improve their overall lead generation and conversion metrics. Prior to this venture, Dale was the Director of Lead Generation for one of the top 5 teams with Keller Williams Realty. Dale uses his 15+ years of experience to successfully guide other agents and companies through the many difficulties of creating a productive and profitable inside sales department.

Leverage their experience and follow their turnkey model for building a profitable inside sales department the right way - right out of the gate.

Packed with nearly 2 hours of video, this course will guide you through the entire process of building an ISA department. Featuring 5 course categories on topics ranging from hiring and recruiting to coaching and management (see the curriculum below), the Certified Inside Sales Agent Manager course is an incredible resource for any growing real estate team.

As you work through the course, you’ll master the skills needed to manage your ISAs for optimal ROI. If you plan on building a dedicated sales department, this course will ensure you do it the right way and are able to reach the next level of success in real estate (remember to take advantage of our team pricing).

Sign up now for the Certified Inside Sales Agent Manager course and receive:

  • Nearly 2 hours of video
  • Strategies for hiring ISAs and managing a sales department
  • Information on the best lead generation tools and practices
  • 15 quizzes to test your knowledge
  • Certification at time of course completion
Full Payment Plan

(Your CISAM purchase includes additional courses at $100 per team member. More info on Team Pricing here​)

Course Curriculum


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Free Trial
31:07
Introduction Video FREE
Finding the Right Hire Video FREE
Finding the Right Hire Quiz FREE
The 100-Day Plan Video FREE
The 100-Day Plan Quiz FREE
Coaching ISAs to Success Video FREE
Coaching ISAs to Success Quiz FREE
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Introduction
03:54
Introduction Video
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1. Hiring and Recruiting
24:14
Finding the Right Hire Video
Finding the Right Hire Quiz
Personality Profiles Video
Personality Profiles Quiz
The Functional Interview Video
The Functional Interview Quiz
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2. The First 100 Days of ISA Training
19:36
The 100-Day Plan Video
The 100-Day Plan Quiz
4-1-1 Action Goal Worksheet
First 100 Days Checklist
Training Guidelines and Expectations Video
Training Guidelines and Expectations Quiz
Training for Different Prospect Personalities Video
Training for Different Prospect Personalities Quiz
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3. Tracking and Accountability
13:27
Tracking Video
Tracking Quiz
Accountability Video
Accountability Quiz
Sample End-of-Day Report
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4. Best Practices for Lead Conversion and Lead Management
17:57
Maximizing Lead Conversion Video
Maximizing Lead Conversion Quiz
The Prequalification Process Video
The Prequalification Process Quiz
Prequalification Script
Best Database Management Practices Video
Best Database Management Practices Quiz
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5. Coaching and Management
27:59
Coaching ISAs to Success Video
Coaching ISAs to Success Quiz
Coaching for Retention and Productivity Video
Coaching for Retention and Productivity Quiz
Fostering Healthy Relationships Between ISAs and Agents Video
Fostering Healthy Relationships Between ISAs and Agents Quiz
ISA and Agent Leadership Video
ISA and Agent Leadership Quiz
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Conclusion
02:50
Conclusion Video
Full Payment Plan

(Your CISAM purchase includes additional courses at $100 per team member. More info on Team Pricing here​)